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Question 1:
HOTSPOT
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
1.
Voices sound robotic or are garbled.
2.
Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
Question 2:
HOTSPOT
You manage the Microsoft Teams environment for a company. A user tries to sign in to the Teams web client. The following error message displays:
Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 3:
HOTSPOT
A company uses Microsoft Teams. A user reports that they are unable to sign in to Teams. The user is able to reproduce the issue on multiple devices. The user provides you with the following screenshot that shows the error message.
Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 4:
HOTSPOT
A company has a Microsoft 365 subscription.
A user reports that they cannot add a guest user to a team.
You need to resolve this issue.
Which action you should perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide
Question 5:
HOTSPOT
A company uses Microsoft Teams licenses and mailboxes that are hosted on-premises.
Employees do not have access to Team’s calendars.
You need to resolve the issue.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 6:
HOTSPOT
You manage the Microsoft Teams environment for a company. You configure direct routing telephony.
A user reports that the dial pad does not appear in their Teams app.
You need to resolve the issue. You assign the user a phone system license.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan
Question 7:
HOTSPOT
A school implements Microsoft Teams.
Teachers report that they cannot schedule team live events.
You need to investigate and troubleshoot the issue.
You run Get-MsolUser -UserPrincipalName [email protected] | Format-List DisplayName, Licenses and review the results as shown in the Licenses exhibit.
You review the meeting policy settings as shown in the Meeting policy exhibit.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/licensing-service-plan-reference https://docs.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events
Question 8:
DRAG-DROP
You are managing a Microsoft Teams environment. You assign Audio Conferencing licenses to users. You configure a bridge number for the audio-conferencing bridge.
The audio-conferencing bridge number does not appear in meeting invitations that users create by using Microsoft Outlook.
You need to provision a new conferencing bridge number.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Question 9:
DRAG-DROP
A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
Select and Place:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
Question 10:
DRAG-DROP
A company uses Microsoft Teams.
You need to configure email channel settings for the company.
Where should you perform each task? To answer, drag the appropriate locations to the correct requirement. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view
content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
https://docs.microsoft.com/en-us/microsoftteams/enable-features-office-365
Question 11:
DRAG-DROP
You manage the Microsoft Teams environment for a company.
A private channel is deleted. After 20 days, the channel owner restores the channel to retrieve a file. A user reports that they cannot access the SharePoint site for the channel.
You need to restore the SharePoint site that is associated with the private channel.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Question 12:
DRAG-DROP
You manage the Microsoft Teams environment for a company.
You need to configure the system to ensure that users can view data from an external app within a Teams channel.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Question 13:
DRAG-DROP
You are the global administrator of a tenant.
An account is blocked due to suspicious user activities.
You need to investigate the user activities.
Where should you investigate activities? To answer, drag the appropriate portals to the correct activities. Each portal may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
Question 14:
DRAG-DROP
You manage the Microsoft Teams environment for a tenant.
Users report authentication issues. In the Azure AD admin center, you view much sign in error codes.
You need to manually reset Seamless Single Sign-on (SSO).
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-sso
Question 15:
DRAG-DROP
A company uses Microsoft Teams. You delete a user.
You suspect that the deleted user is listed as the owner of a team. You attempt to connect to the Teams PowerShell module to investigate the issue. The following message appears:
Connect-MicrosoftTeam: The term \’ Connect-MicrosoftTeam\’ is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
You need to resolve the error and confirm whether the deleted user is still the owner of the team.
Which four PowerShell commands should you use to develop the solution? To answer, move the appropriate commands from the list of commands to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
……
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