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| Type | Number of exam questions | Exam name | Exam code |
| Free | 15 | Troubleshooting Microsoft Exchange Online | MS-220 |
Question 1:
HOTSPOT
A company uses Exchange Online.
You notice that the user1 @contoso.com account is in the recycle bin.
You need to purge your account from the recycle bin.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 2:
HOTSPOT
A company named Contoso, Ltd. uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes exist in Exchange Server and in Exchange Online.
Users in Exchange Online report they are unable to view free/busy information for users in Exchange Server. You suspect that the problem is caused by Autodiscover DNS queries. You plan to bypass the Autodiscover process to exclude this
as a potential cause.
You need to configure Exchange Online for the on-premises endpoint.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 3:
HOTSPOT
A company uses Exchange Online. The Exchange ActiveSync access setting is configured to quarantine.
A user named User1 removes a mobile device from Exchange.
When User1 tries to connect the same device to Exchange, the device is not quarantined.
You need to ensure that the device is quarantined.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 4:
HOTSPOT
A company uses Exchange Online. The company configures the default access level for the Exchange ActiveSync organization setting to Block.
A user named User1 reports that they are unable to synchronize their mobile device with Exchange after performing a factory reset on the mobile device.
You need to ensure that User1 can synchronize email on their mobile device.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 5:
HOTSPOT
A company uses a Microsoft Exchange Server 2019 hybrid environment. The company is migrating mailboxes to Exchange Online in batches.
You observe that a migration batch did not complete.
You need to identify the mailboxes that were not migrated to Exchange Online.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 6:
HOTSPOT
A company uses a Microsoft Exchange Server 2019 hybrid environment. An on-premises user named User1 has access to a legacy public folder named Sales. A user named User2 is hosted in Exchange Online.
User1 reports receiving the following error when granting the ability to create and read items in Sales to User2.
“One or more users cannot be added to the folder access list. Non-local users cannot be given rights on this server.”
You need to resolve the issue for User2.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 7:
HOTSPOT
A company uses a Microsoft Exchange Server 2019 hybrid environment. A user reports receiving the following error message:
System.Web.Services.Protocols.SoapHeaderException: An error occurred when verifying security for the message
You need to troubleshoot the issue.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 8:
HOTSPOT
A company uses Exchange Online.
You observe validation errors for objects provisioned in the Microsoft 365 Admin portal. The objects include users, groups, and contacts.
You need to retrieve the validation errors for the object types.
Which cmdlets should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 9:
HOTSPOT
A company is migrating from Microsoft Exchange Server 2019 to Exchange Online.
You need to pause the migration.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 10:
HOTSPOT
You are evaluating the following SPF DMARC values:
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 11:
HOTSPOT
A company uses Exchange Online.
A user named User1 reports that they are unable to add new delegates to and remove them from their calendar.
You need to resolve the issue.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 12:
HOTSPOT
A company uses Exchange Online. The company configures a shared mailbox named Shared for delegated access.
Delegates report that emails from February 10, 2022 through February 15, 2022 are missing from the shared mailbox.
You need to review the audit logs for the shared mailbox.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 13:
HOTSPOT
A company creates a resource mailbox named Conference Room.
Recipients outside the company do not receive confirmations after they schedule meetings with the conference room.
You need to ensure that the recipients receive meeting confirmations.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 14:
HOTSPOT
A company uses Exchange Online. The company creates dynamic distribution groups for managers of each department.
A manager reports that some of the users in their department are not receiving emails when sending messages to a dynamic distribution group named Group1.
You need to provide a membership list of Group 1 to the manager.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Question 15:
DRAG DROP
A company uses Exchange Online.
A user reports that an email from a specific sender is quarantined.
You need to review the quarantine details.
Which four actions should you perform in sequence? To answer, move the correct order.
Select and Place:
Correct Answer:
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